It's a great smoker. Just get to know it, get comfortable with it and learn to trust it. I smoke pork ribs, turkey leg quarters, chicken wings, prime rib roasts and full packer briskets. Took awhile to get the briskets down. But learned to trust the machine and now I'm getting pretty good results. As good as Texas a Texas friend said.....
Had it a few years now, no issues. Was just buying more wood thought I'd give credit where credit is due.
Good Company, good quality and good old fashioned service.